Help and support
Answers to common questions about booking and running your business.
How do I book a service?
Search for a provider or category, pick a service, choose date and time, then complete payment or pay at the venue.
Can I cancel or reschedule?
Yes. Open My Bookings, select the booking, and use Cancel or contact the provider to reschedule.
How do I become a provider?
Click Become a provider in the menu or footer, sign up, and complete your business profile. Then add services and working hours.
How do payouts work for providers?
Earnings from completed bookings are available in Payouts. Add your bank details in Payout settings and request a payout when ready.
Need more help? Contact support@onaka.app or visit the About page.